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bill71
March 3, 2020
Question

I cannot get a reconciliation report to print? When I click on the printer icon, a new blank window appears and will print a blank sheet of paper. New this month.

  • March 3, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

MJoy_D
MJoy_D
March 3, 2020

You can update your Adobe Reader/Acrobat or repair your Adobe installation, @bill71.

 

First, try to check if you have the updated version for Adobe Reader/Acrobat. Check the following link for more information: Adobe website. 

 

After updating, try to check if you can now print your reconciliation report. In case the error persists, then I suggest you repair your Adobe installation. 

 

For detailed instructions, check this article: How to update, repair, or re-install Adobe Reader/Acrobat.

 

Stay in touch if you need more help in printing your report and or anything else. I'm always glad to help in any way I can. 

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bill71Author
March 3, 2020

I use another pdf program, but installed acrobat reader and made it the default PDF handler with the same problem. This is a very recent issue, have not had it before, and I have used QBO for a long time.

Michael K
Michael K
March 3, 2020

Thanks for updating us, @bill71.

 

Your browser caches (or downloads) files to speed up websites, but if not cleared often these can cause issues inside of QuickBooks Online. Clearing them out to fix the issue is super easy and only takes a moment. Just choose your preferred browser below to get the steps:
 

 

I also recommend checking out: Resolve PDF printing issues

 

If you have any other questions for me, feel free to reach back out. I'll be here to help. Have a wonderful day.

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