I cannot get into QB I need help

Good day, Cheryls Dolls. 

Let me make it up to you by ensuring you'll be able to access your QuickBooks Online account. We can perform some troubleshooting steps to get around this issue.

To begin, let's access your QuickBooks Online account via a private window to isolate the issue. This helps us determine if there's an issue with the browser. 

The browser uses a cache to save and swiftly load web pages faster the next time you visit a site. However, too much of it can affect the performance of your accounts. Using a private window helps us verify the issue as this doesn't store any data files.

Here are the keyboard shortcuts: 

• Safari: Command + Shift + N 
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P

If you can log in to QuickBooks successfully, we'll have to go back to your regular browser and clear the cache to get rid of the accumulated site data. Otherwise, try using other supported browsers. 

However, if you’re experiencing a different issue, check out the Get help if you can't sign in to your account guide. The troubleshooting is scenario-based, so I suggest following the steps that fit your situation. With these steps, you can correct your payroll and log in to the account in no time.

I'm also adding a great resource to help resolve unexpected issues when using QBO. It contains some links about clearing the browser's cache and adding Intuit as a trusted site: Troubleshooting browser problems. 

Stay in touch with me if you need additional information about being unable to log in to QuickBooks. I'm always here to help. Have a great day ahead, Cheryls Dolls.