I cannot seem to connect my bank account. I get a message that it won't work. I have been sure to copy-and-paste the correct info ID and password. Any thoughts?

I'm here to ensure you can connect your bank account, debra.

To assist you with your concern, May I know what specific bank institution you're referring to? It will allow me to check any related issues or investigations.

I'll wait for your response. Please comment below with more information. A screenshot of the error message would also be appreciated. Stay safe!