I cannot sign into my account online. When I do it asks for me to create a subscription.

Greetings, @artross1.

I'm here to help you sort out your login issue.

You might be entering a different user ID. Please ensure to login using your frequently used user ID or email address. If yes, let's run some troubleshooting steps to fix it.

Here's how:

1. log in to your account using private/new incognito window.

• Press Ctrl + Shift + P for Firefox and Microsoft Edge
• Press Ctrl + Shift + N for Chrome
• Press Command + Shift + N for Safari

2. Clear the cache to get rid of stored internet files.

3. Use a different browser.

If the issue still persists, I'll suggest contacting our online support. They can check the account to know the cause of it.

Here's how:

1. Go to https://selfemployed.intuit.com/login.

2. Select Forgot user ID or password.

3. Enter the user ID or email.

4. Click Continue.

5. Choose Contact customer support, then you'll see phone numbers base on your region.

I'll include this article QuickBooks Self-Employed Overview for your reference. This contains helpful information to record transactions.

Don't hesitate to leave a comment if you have further questions. I'm always here to help. Have a great day!