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March 1, 2021
Question

I cant get any one on the phone, and the chat keeps redirecting and kicking me out HOW DO YOU GET HELP????????? They have no problem taking my money tho

  • March 1, 2021
  • 1 reply
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1 reply

JasroV
March 1, 2021

This isn’t the kind of customer service I want you to experience with us, @david-diamondasp.

 

Rest assured, I'm here to help and get this sorted out right away. Your voice is important for us to ensure we give our customers the quality service they deserve.

 

I want to make it up with you and get you back in working order. Can you share with me the details of your concern? This way, I’ll be able to provide you with the right resolution. Any additional information is greatly appreciated. 

 

If you still wish to contact our Support team, you can follow these easy steps below:

 

  1. Go to the (?) Help icon.
  2. Select the Search tab.
  3. Click Contact Us.
  4. Enter a brief discussion of your concern and click Continue.
  5. Select either Chat with us (if you preferred messaging) or Give us a call.

 

You can also see this article for more details and ensure to review their Support hours to know when agents are available: QuickBooks Online Support.

 

I’d also suggest visiting our QuickBooks Support page for future reference. There, you can read some of our articles that can guide you in your future tasks.

 

Let me know if you have other queries or concerns about your account. I’ll be around to help you. Keep safe and have a good one!