I currently have a QB subscription for a company. I have just been given access to another company on QB. However, i can no longer access QB for my original company.

Let's work together to ensure you can access all your QuickBooks Online accounts, vrenzstraight.

First, I'd like to verify if you encountered any error messages when accessing your original account. It'll help me determine what's causing the issue.

Normally, if you have more than one company under the same login, you can easily locate and switch between them by following these steps:

1. Login to your QuickBooks Online account.
2. On the Choose your company page, select your original account.
3. Once done, you'll be routed to your account.
4. If you want to switch to another file, go to Settings.
5. Under Profile, select Switch Company.
6. From the list, select the company you want to switch to.
7. The company you selected will now be active.

In case the company file didn't show, let's perform some basic troubleshooting steps to ensure this isn't a browser-related issue. The first step to do this is to log in to your account via incognito to avoid storing cache files that may cause unnecessary behavior to the program. Below are the shortcut keys you can use:

• Safari: Command + Shift + N
• Google Chrome: CTRL + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + N
   

If this works, clear the cache of your regular browser to eliminate accumulated data. In the clear cache settings, you can choose to include or not the save passwords before clearing it. If the issue persists, you can use another supported browser or device. It might be that the current one you're using has a temporary issue with the program.

You can also read this article for the additional steps to access your account: Recover your Intuit Account if you can’t sign in.

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Additionally, you can check out these resources to help you in managing your QBO account:

• Update or change your Intuit account sign-in information.
• Edit company setting in QuickBooks Online.

Thanks for dropping on this forum. For more queries, never hesitate to come back here. I'll be willing to help you. Take care always.