I didn’t see the fund show into my bank even my customer told me already been charge

Hello Cyongtao,

If this is your first time processing a customer payment, it will be deposited to your bank account within 5 business days. This is a little longer  because we are establishing your merchant account. Your next customer payments will be process on a regular deposit schedule (2-3 business days). You can use this link for more information: Find out when QuickBooks Payments deposits customer payments.

Otherwise, you can browse these articles to know why the customer payments are on hold:

• Why are my funds on hold?
• What to do if customer payments are on hold

We'll be right here if you have additional queries about the process. Have a great day!