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I do not want a password

Forum|Forum|7 years ago
December 11, 2018
15 replies
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My computer crashed and I had to reload program. Now I am being asked for a password. I am the administrator and the only one who uses this program. I do not want a password but cannot figure how to make it stop asking me for one.

I set one up when I initially reloaded to get the program to let me proceed. I now wish to do away with the program password.

QuickBooks Desktop

Best answer by Raywhite28

Basically, you can't remove the password.

See link below & see if it helps.

https://quickbooks.intuit.com/learn-support/en-us/security-and-access/password-security-for-quickbooks-desktop/00/200804

Raywhite28Answer

Basically, you can't remove the password.

See link below & see if it helps.

https://quickbooks.intuit.com/learn-support/en-us/security-and-access/password-security-for-quickbooks-desktop/00/200804

A

arkvalleyinfoAuthor

Intuit and its insanely moronic program Quickbooks once again goes the extra mile to infuriate me. I don't want a password. Why can't you understand that we are busy and have a thousand and one things to do besides create passwords much less remember them for each different client we have. Why can't there be a work around. Intuit is worse than working with the government.

S

SFK

What a waste of money and time. The converter won't convert my PC files correctly, it keeps creating them as Mac files.

The program insists on going online when I do not want my information anywhere but on my PC.

And it is a frustratingly password protected when my PC is already password protected.

Anyone have ideas for non-Intuit money management software that will read old Quicken files?

Rose-A

Thanks looping in this thread, SFK.

Let me help you with convert data file into QuickBooks Desktop.

Before you can convert your old Quicken files, you can use the Quicken Converter to upgrade your file first.

Download the version of converter tool that matches the year version of your QuickBooks Desktop.
Install and convert.
1. Launch the downloaded Quicken Converter, then choose Next.
2. Select I accept the terms in the license agreement, then choose Next.
3. To start the installation of the Quicken Converter, select Next, then Install.
4. Select Launch Quicken Converter, then Finish.
5. Choose I am transferring data from Quicken for Windows, then select Get Started.
6. Select Open a data file located on this computer, then Select File.
7. Browse to select your Quicken file (.QDF) file and select OK.
8. Select Convert it!, then select OK.
9. To save your new Quicken Data File (.QDF) file, select Save, then select Exit.

Once your file is upgraded to a compatible version of Quicken, you can now start converting using the Conversion Utility in QuickBooks.

Convert your Quicken file using the Conversion Utility in QuickBooks Desktop:

To do this, go to File > Utilities > Convert, then choose From Quicken.
Select the Quicken file (.QDF) that you want to convert.
The Conversion Utility will guide you through the rest of the conversion.

You can get more insights in this article: https://quickbooks.intuit.com/community/Getting-Started/Convert-Quicken-data-to-QuickBooks-Desktop/m-p/185867.

Also, you may find this article helpful: https://quickbooks.intuit.com/community/Help-Articles/Convert-a-QuickBooks-Mac-file-to-QuickBooks-Windows-and-back/td-p/186463.

Don't hesitate to drop a reply below. I'll be around to help you further if anything may arise while converting your files.

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SFK

Thanks, I figured it out after I posted. Frustrating. Conversion of all the names is ongoing. This is my boss's program and he couldn't figure out all the details.

Question, once I fix all of the errors in the database, if I back it up, can I just send him the backup for him to upload without anymore conversions?

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spazi

did you get then to agree to no password or what other software did you buy?

J

jbforestry1

My QB doesn't have any of the following: employee and company social security #, company EIN, company bank details (routing number, account number), or vendor tax ID. So this is how i took off the sign in when opening my QB PRO. Go to Company --- Set up users and passwords -- Set up users -- I only have 1 user so I doubled clicked on that user --- i deleted both passwords --- choose Select for Challenge Question --- Click Next --- Click No ---Click Finish

G

Geoff Kav

My Quickbooks Desktop Pro 2019 was working and suddenly it has been asking for a paswword to open a company file. I have no idea what, if any password exists apart from the password to access Intuit registration and it does not work. Can I disable this facility and if so how.

JessT

There are certain information that triggers the password requirement, Geoff Kav.

Once you enter Personal Identifiable Information (PII) in your company file, it will require you to create a password the next time you open it. This feature is used to protect your data, your customers, vendors, and employees' information from fraudsters and identity thieves.

At least one of the following PII can trigger the password requirement:

The Credit Card Protection feature is enabled (Company > Customers Credit Card Protection)
Employee and Company Social Security Number
Company EIN
Company Bank Details (Routing Number, Account Number)
Company Credit Card Acct. Number
Fixed Assets Account Number
Other Assets Account Number
Other Current Assets Account Number
Loan/Other Current Liability Account Number
Long Term Liability Account Number
Vendor Tax ID
Vendor Account No.
Employee's Birth Date (QuickBooks 2018 versions only)

The password is nominated by the Admin user of the company file. However, it sounds like you have no idea about it. Did someone access your file and create the password? If you can remember, you can use the Automated Password Reset Tool to regain access to your file.

On the other hand, you can enable to option to stay logged in for 90 days when you can open your file.

Let us know if you still can't access your file. We'll answer to our reply, whoever is available.

G

Geoff Kav

Hi Jess T,

Thanks for your response. I have been trying to use the Automated Password Reset Tool but the zip code (Postcode in Australia) for where I live is only four digits long (4350) and the fill-in page will not accept four only digits and asks for five digits. Consequently I can go no further.

G

GlinetteC

Thanks for giving us additional details, Geoff Kav.

I'd suggest contacting our Customer Care Team. They can help you right away with this concern.

Here's how:

Go to this link: https://help.quickbooks.intuit.com/en_US/contact
Select QuickBooks Desktop.
Click the Continue as guest button.
Select your QuickBooks Desktop version.
Click the Search for something else button.
Enter password reset as your concern, then click Search.
Click Start a Message.

If you have more questions, just post them here anytime. We're here to help.

L

lnvndrhydn

I suppose I'm piling on here, but QuickBooks needs to know this is a bunch of bull! I just spent an hour and a half chatting back and forth with them because I accidentally erased my password and somehow the security question/answers weren't exactly the right combo. I've been using this software for 15 years, who knows what I answered originally?!

After finally getting logged in and discovering somewhere along the lines I ended up with 2 different Intuit accounts (which is why the info I assumed was correct was not!) having occurred when I upgraded at some point.

The chat help ended with telling me to keep better notes on my password next time. As if I'm a flipping 5 year old! This on top of many other complaints not related to this, definitely time for me to kick QB to the curb!

S

SecurityGuy

I hope Intuit gets that (1) under many circumstances (such as a passworded computer with an encrypted hard drive) there is absolutely no need for a password, and (2) customers are getting annoyed enough that if this isn't fixed, we'll be looking at other products.

I have more than one company, and typing a password every time I change between companies is aggravating enough to have me looking at other software.

N

NikiP

You're fighting a hopeless call everyone. No solution. (I held on to 2015 desktop for some clients because you don't have to use password protect in that version. But I don't have to download for those clients. And you can't go backward. ) QB is deaf to your requests. They are protecting themselves. I started using QB when they first came out, before that I did general accounting and bookkeeping by hand. I now use a QB online and desktop for a variety of clients. No matter how many requests you make, QB is now a monopoly and they are looking after themselves. They will not respond if it is not in their interests. I am pretty sure they got sued at some point because somebody breached a file and made away with money. Then that user sued QB for not doing a better job of what they (the user) should have been protecting. The result is QB does not care if it's a inconvenient/time consuming for their customers (after all -- who are they going to go to for another program?). Believe me I have had this experience in a variety of areas (try changing the admin on the desktop program when the previous admin has fled or is dead and you'll think not being able to bypass password is a breeze.) Quickbooks, if you're listening -- respond to your customers needs -- get them to sign a liability waiver as to the dangers of not having a password to protect and then let them use the program the way THEY want to use it. You provide a great desktop program but the problems of administration in your organization are many (and this is one of the MINOR ones.). I cannot recommend Quickbooks for these reasons to those ask me -- which is fairly often -- and anytime anyone does I tell them that they'll need to use QB because it's the only one of its kind really -- but they probably won't be happy. A fact of life with a monopoly. Satisfied?

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SFK

I deleted Quickbooks and should sue for my money back. My business is not online and never will be. I do not want Intuit or any other company having access to my personal business period. There should be a class action against them because this feels very illegal to force someone to share their data online.

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jba33

Just purchased QB 2020 for $500+ and I will be asking for a refund and going back to QB 2012. Then I'll be finding another alternative in the coming year. Intuit won't fix anything in QB they don't want to as long as they are a monopoly. Also, they are pushing everyone to the subscription model...they actually want QB desktop to die. So I don't see any major resources going into the product.

This is like Excel scanning your workbook and finding a social security number and enforcing you to use a password on that workbook.

I can't wait for another reply from the Intuit/QuickBooks team telling me that "it is for your own good". Stop replying like people are stupid and, instead, actually listen to what people are saying.

Goodbye QuickBooks.

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Lamont Cranston

Password and security options should be just that, optional. This is a COMPANY POLICY decision. Your mandatory security takes that decision away from the user. STOP telling us how to run our businesses. Your community experts are completely tone deaf.

K

kristidyson

I feel the same as the majority here.

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