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newbirthpcal-gma
August 30, 2020
Question

I filled in my information and I receiving a message that I cant accept payments at this time and I don't understand why

  • August 30, 2020
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

G
gayatriluthfias20
August 30, 2020

Hi @newbirthpcal-gma , try to role the payment after clear cache and browsing history then open private mode. Of still can't contact qb support with help function in qb. Comment back, cheers.

Fiat Lux - ASIA
Fiat Lux - ASIA
August 30, 2020

@newbirthpcal-gma 

For the time being, you may accept payment thru MP as an additional option. Once your QuickBooks Payment account is approved, utilize MP as your backup option if required.

https:// melio.grsm.io/quickbooks

 

JessT
JessT
August 30, 2020

Hi there, newbirthpcal-gma.

 

It could be that your account is still under review. Please contact our Merchant Support team to check this further. They have access to your account.

 

The contact article also has links to different resources for Merchant.

 

If you have other queries, please let us know.

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