I forgot my password

Let me route you in the right direction for assistance, g6299.

Security of passwords is crucial since they serve as your first line of protection against hackers and their unlawful access to your personal information. 

If you’re referring to your QuickBooks Online (QBO) Company’s login password. Please consider contacting our Customer Care Support as they have the necessary tools to send a reset link to and assess you further in a secure setting.

Here's how:

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. In the QuickBooks Assistance chat box, select Talk to a Human or tap the Contact Us button at the bottom.
4. Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
5. From there, choose a way to connect with us: Chat with us, get a Callback, or call our support line directly by getting our Phone number.

Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to see their support schedule and hours: QuickBooks Online Support.

Once you get access back to your account, you can check out this resource to learn how you can update or change your other information for your QuickBooks: Update or change your Intuit Account sign-in information.

Keep me in the loop if you need further guidelines with any QuickBooks-related concerns. The Community is always here to help.