I get an error message every time the program idles for 10+ minutes, I have to log out and log back in ?

Hi there, littletonpower.

Thank you for posting here in QuickBooks Community. Can you please share with us the specific error message you received? I'd appreciate any further details so I can present accurate information.

In the meantime, I suggest logging your QuickBooks account using a private browser. This is to rule out the possibility of a webpage issue, and private browsing doesn't store local files or cache. This might be also the reason that you getting an error every time the program idles for minutes.

Use these keyboard shortcuts based on the browser you're using.

• For Firefox, press Ctrl + Shift + P.
• For Chrome, press Ctrl + Shift + N.
• For Safari, hold down Command + Shift + N.

If it works in incognito, I recommend clearing the cache of your regular browser. This will update the outdated data and fix any odd behavior in the program. You can click this article to see the steps: Clear cache and cookies to fix issues when using QuickBooks Online. If the steps above didn't work, use another supported browser as alternatives.

Please refer to this article to see information about the uses and functions of the Advance option in QuickBooks: How do I set my advanced account settings?.

You can leave a comment below if you have additional questions. I'm always here to help. Have a nice day!