I have an online subscription with one active and one canceled company. Can I add one, and how do I do it under my existing subscription?

Hi there, teapat.

Thank you for coming back to the QuickBooks Community. I'll be sharing details on how QuickBooks account or company works in the system. Then, to ensure you'll be able to achieve your goal in adding a company file.

You can have multiple companies under the same QuickBooks Online log-in credentials. However, adding a company file under an existing subscription isn't possible. You'll need to sign-up for a new subscription to create another company for your business. One company file is equivalent to one subscription especially if each business has separate Tax reporting.

If you want to put the other company under your existing Intuit ID, log into your current company. Then, simply click on the Add another company button when creating another one.

Here's how to add a second account: 

1. Visit https://quickbooks.intuit.com/pricing/
2. Choose Buy Now or Start Free 30-Day Trial.
3. Select a product (Simple Start, Essentials, Advanced, or Plus).
4. Click Buy Now or Try it free to subscribe to QuickBooks Online.
5. Enter your login information and follow the on-screen prompts to set up the second company. If it prompts you that this email address is already taken, select Already have an account? Sign in.
6. Enter your existing Intuit email address and password.

Once done, you can go ahead and click the Gear icon at the top and you'll have the option to click the Switch Company from there. For further details, you can click on this article: How do I switch companies.

On the other hand, changing the name of the canceled company is currently unavailable. You're unable to make any changes when the account is inactive, we only preserve your company data for 365 days after the cancelation date. With this, I recommend resubscribing within that time so you can still keep your data.

Lastly, I'm also adding this article to further guide you in effectively managing your business using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and payments to name a few.

Let me know if there's anything else you need help with managing your subscription or account. Know that I'm always here to help you anytime. Take care and keep safe!

@teapat 

One QBO account is for one company file. You can manage branches/divisions by utilizing the Class/Location feature available in QBO Plus and Advanced. Otherwise you should open a new account. You can use the same email address to manage multi QBO account.

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