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July 7, 2020
Question

I have cancelled my subscription the day it was purchased; it does not meet my needs. I would like a refund like the adds promised.

  • July 7, 2020
  • 1 reply
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1 reply

July 7, 2020

Hello matt-watrous0-gm,

 

Subscription refund and other billing-related concerns require us to pull up and review your account. We can't do that here in the Community because this is a public forum. I'd recommend contacting our Customer Care Team about this. They'll take care of you and ensure to address your concerns. You can follow the steps in this link to contact them: Contact QuickBooks Self-Employed Support.

 

Meanwhile, you can visit this link if you want to check our QuickBooks Online: https://quickbooks.intuit.com/online/how-it-works/

It might have the features that you're looking for to manage your business.

 

We'll get back to you if you need anything else. Have a great day!