I have not been able to open the reconciliation page. I've tried logging out, restarting the computer, and using different computers. The page is blank. What should I do?

I appreciate the steps you've taken to resolve this, alice. I understand the importance of being able to open your reconciliation page smoothly and I'm here to share additional steps that can help you resolve this.

Since you've mentioned you've done some actions to resolve this, I suggest performing some troubleshooting steps to determine if this issue is browser-caused. You can log into your QuickBooks Online (QBO) account in another browser by using an incognito browser.

 Here are the keyboard shortcuts you can utilize depending on the browser you are using:

• For Microsoft Edge, press Ctrl + Shift + P.
• For Safari, press Command + Shift + N.
• For Firefox, press Ctrl + Shift + P.

If the private browsing session works, you can clear the browser's cache so the program can restart and use updated browsers to maximize your QBO experience.

Furthermore, if the issue persists after doing the suggested steps, I recommend contacting our support team. This way, they can investigate why such an issue has happened. Also, they have the necessary tools and expertise that can help fix this. To contact them, here's how:

1. In your QBO, go to Help (?).
2. Select either of these tabs:

• Assistant tab and type Talk to a human.
• Search tab and click on Contact us to connect with a support expert.

3. Choose how you want to reach us.

Please know that for Plus, Essentials, and Simple Start subscribers, support will be available M-F from 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT. For Advanced subscribers, you may contact support any time and any day.

Moreover, if you want to unreconcile a transaction in your QBO account, you can refer to this article for guidance: Undo or remove transactions from reconciliations in QuickBooks Online.

Please don't hesitate to come back to this post if you need further assistance in opening your reconciliation page. I'm always here to assist you.