I'm having an issue reconnecting Bank accounts. It tries to have me send codes to old emails and old phone numbers and give no other options. How do I change those?

I'd like to take this opportunity to join you here and assist with your concern about online banking, abideinlovemissi.

The code you're being asked for is provided by your bank. It's a security measure to ensure it's really you trying to connect your account.

I recommend reaching out to your financial institution for assistance. They have the most up-to-date information and can guide you through the process of updating your information.

If the code is being sent from QuickBooks Online, you can log in to the Intuit Account Manager site and update your phone number. Here are the steps to do that:

1. Sign in to the Intuit Account Manager. Use your sign-in info for QuickBooks, TurboTax, Credit Karma, or our professional tax products.
2. Proceed to the Sign in & security menu.
3. Look for Phone and click on it.
4. Select Change and proceed with the changes.
5. When you're done, click Save.

You can read more details about this process here: Update Or Change Your Intuit Account Sign-in Information.

Just in case you're not able to access the site or make the changes, I'd recommend reaching out to our chat or phone support teams. They can verify your account and help you further with this.

Here's an article on how to reach out to them: QuickBooks Online Support.

Allow me to share a couple more banking-related articles as additional resources when downloading transactions from your bank:

• Exclude A Bank Transaction You Downloaded Into QuickBooks Online
• What To Do If You Can’t Find Downloaded Transactions In QuickBooks Online

Please don't hesitate to reach out if you have any other questions when syncing banking data, categorizing transactions, or using QuickBooks for your bookkeeping. The Community is here to assist you whenever you need further help with the program.