I’m in an endless loop of being told to subscribe, told that it is successful, told that I am, then told to again. The app is unusable for me. How to proceed?

Your efforts in performing the troubleshooting steps are appreciated, Dust.

Since the Community team is a public page and cannot access your account for security reasons, I highly suggest contacting our QuickBooks Live Support team. They have specialized tools, including screen sharing, to identify the root cause of the issue and provide an efficient resolution.

Here's how to reach out to them:

1. Go to Help (?) and select Contact Us. 
2. Enter Talk to a Human, then choose Continue.
3. Select which way you want to connect with us.
   • Have us call you - Get a call from a support expert.
   • Chat with us - Start a conversation with a support expert.

You can refer to this page to know the availability hours of our live experts at your convenience: Support Hours.

I'll share this article to compare the mobile app features with other mobile devices supported by QuickBooks: Compare mobile app features.

Feel free to click the Reply button if you need further assistance.

@DustBunny85 

What do you mean with reinstalling?

Do you have QB Desktop or Online?