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August 8, 2021
Question

I'm trying to print April 2020 through July 2020 Expenses. Those dates will not pull up. I can only go back to August 2020

  • August 8, 2021
  • 1 reply
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I need to print April 2020 through July 2020 Expenses

1 reply

RenjolynC
August 8, 2021

Good day, mccoy160.

 

It'd be my pleasure to help you get to the bottom of this and make sure you're able to print the expenses data.

 

Sometimes, the unusual behavior you encounter in the program is often the result of browser hang-ups. This can be quickly resolved by clearing the browser's cache. However, I recommend accessing your account in a private browser or incognito first. This mode will not save your browsing history. 

 

Here are the keyboard shortcuts:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Safari: Command Option P

Next, go to the Expenses tab and filter the transactions to the specified date. If you're able to pull up data from April to July 2020, you can go back to your regular browser and clear its cache. Finally, restart your browser to refresh the browser settings.

 

Alternatively, try using a different supported browser

 

You can also customize the Transaction List by Vendor report to view the expenses. 

 

Here's how:

 

  1. Go to Reports on the left panel.
  2. Type Transaction List by Vendor in the search field.
  3. Set the Report period and click the Customize button.
  4. Go to the Filter section and select Expenses from the Transaction Type drop-down.
  5. Click Run report

I've got this sample screenshot for a visual reference:

 

 

To learn more about managing expenses, viewing other reports, and how to customize them, you can read these articles: 

 

Please let me know how it goes on your end. I'm determined to get this fixed for you. Thanks for coming to the Community, I'll be standing by for your response.