Thank you for visiting us here in the Community, @CCcan. I'll point you in the right direction for support with your query.
You can contact QuickBooks Online Payments by heading to your account. Here’s how:
Sign in to your QuickBooks Online company.
Select Help (?) at the top right.
Select or type "Contact Us."
Enter your concern, then select Let's talk.
Choose a way to connect with us:
Ask the community for help from businesses like yours.
Start a chat with a support expert.
Moreover, I added this article on how to re-subscribe or reactivate QuickBooks Online.
Please let me know if you have any additional questions or concerns about your QuickBooks subscription. I'm always willing to assist. Have good weather!