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April 2, 2022
Question

I received an email with attached paypal invoice through quickbooks saying I purchased bitcoin. Who do I report to?

  • April 2, 2022
  • 1 reply
  • 0 views
I did not purchase or authorize this purchase

1 reply

April 2, 2022

Hello, @kimsellsre4u. I'm here to provide some details on how you can prevent and manage any suspicious activities.

Today's phishing, spam, spoof, and hoax emails are a major issue. Awareness and prevention are the best defenses against these security threats.

If you're not sure if an email came from Intuit, here are a few things to look for.
 

  • We’ll never ask for your personal info in an email.
  • Our emails will always come from an email address that ends with @intuit.com. This includes @e.intuit.com.
  • Any link we send you in an email will always be for an intuit.com address.

You can refer to this article for more details: Identify suspicious activity, phishing scams, and potential fraud.

Please check this out as well to gain more knowledge on how to prevent and manage any suspicious activities: Intuit Fraud Prevention

Additionally, I'd also suggest contacting our QuickBooks Support Team. They have the tools to pull up your account to check the information about the email you received.

Here's how:
 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help.
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:

 

  • Start a chat with a support expert.
  • Get a callback from the next available expert.
     

Count me in if you need anything else. I'll be here to help. Have a good one!