I received the email saying my account was closed or canceled and I didn't cancel it myself my subscription is paid as well

It's our top priority to secure and keep your account safe, @djreese-walker. Let me share some insight on how to verify an email notification if it's from QuickBooks. 

Awareness and prevention would be the best protection against security risks such as phishing, spam, or hoax emails. A suspicious email is sometimes a scam to get you to provide personal information. If you're not sure whether an email came from Intuit, look for the following signs:

• We’ll never ask for your personal info in an email.
• Our emails will always come from an email address that ends with @intuit.com. This includes @e.intuit.com.
• Any link we send you in an email will always be for an intuit.com address.

If you receive an Intuit email you aren't sure about, see our security notices for details of suspicious emails reported by other customers.

Additionally, I encourage you to report the fraudulent activity to our Intuit Security team. Here's how you can do it:

1. Go to this link: https://security.intuit.com/.
2. Click Contact Us.
3. Look for Report a fake email (or phishing email) and click on it.

Since the Community is a public forum and we'll need to collect some personal information to pull up your account, I suggest reaching out to our Customer Care Team. They have all the necessary tools to investigate this further. 

Moreover, I suggest browsing this article for you to recognize official Intuit correspondence and websites easily: Identify Suspicious Activity, Phishing Scams, and Potential Fraud.

Please know that I'm just a reply away if you have any other questions about this concern or with QuickBooks. I'm always here to back you up. Stay safe.