I signed up for a QuickBooks promo earlier this week for 15/month. Every time I try to snap a receipt it says there something wrong with my subscription. Please Help!

Hi there, loadingluxllc-gm.

Let me help you snap a receipt and bring it to your QuickBooks Online account. You'll want to check first if your subscription is active.

To know the status, I recommend contacting our QuickBooks Online Live Team. They can pull up your account and check your subscription.

Here's how to get in touch with them.

1. Tap the Help menu in the upper right hand to open the Search window.
2. Scroll down to click the Contact us button.
   
3. Enter the issue/topic in the field box and then hit the Let’s talk button.
   
4. Choose Start messaging or Get a callback.
   

Please contact them during business hours. You can browse this page to know when to contact our Live Support Team: QuickBooks Online Support.

Once everything looks good, you can capture and categorize receipts and bills or email them to QuickBooks Online.

Get back to me if you need more help with this by commenting below. I'll be around to answer your additional questions about snapping receipts.