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November 7, 2024
Question

I updated login info but my accounts are not updating.

  • November 7, 2024
  • 1 reply
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1 reply

MorganB
November 7, 2024

Good morning, bookkeeping-tina.

 

Thanks for joining us here in the Community. I want to make sure your accounts update in QuickBooks Online.

 

Just to make sure I'm on the same page, are you referring to your bank accounts? If so, I can help you get them updated. 

 

This can be done manually in just a few steps. Here's how:

 

1. Go to Transactions, then select Bank transactions.
2. Select Update.
3. If asked, enter your Multi-Factor Authentication (MFA). Then select Continue update.

 

The following article provides additional info about downloading the most recent bank and credit card transactions in QuickBooks Online. You may also want to check out this link with more details about bank errors and missing transactions in QuickBooks Online.

 

Please give these steps a try and let me know how things look afterward. I'll be here if you have any other questions.