I upgraded my account to be able to have up to 3 users but the option to add another user is still not there?

Not to worry, cassidy71113. I can help check why the option to add a new user is missing from the Manage Users page.

I've tried to add a new user and can add one. I've attached a screenshot for your reference:

Sometimes missing options might be a browser cache issue. To resolve this, you can use an incognito or a private window:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Command + Option + P

If you can successfully add a user, go back to your regular browser and clear the cache to refresh your browser and delete files affecting browsing performance. Otherwise, you can use other supported browsers as an alternative.

Moreover, check these resources about managing users and access rights in QBO:

• Add and manage users in QuickBooks Online.
• User rules and access rights.

That should do it, cassidy71113. You can tag me if there's anything else I can do to help you succeed when having trouble doing tasks in QuickBooks.