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Sep 9, 2021 12:15 PM UTC
Question

I want a refund. I canceled my account and was charged.

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1 reply

Sep 9, 2021 12:55 PM UTC

Let me get you in touch with someone from the right support team, @tvande.

 

Since the Community is a public forum, and for the security of your business, I can't ask for personal information when it comes to your refund request. Thus, I recommend contacting our Customer Care team. 

 

To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.

 

I've also added this link here to guide you along the way: What happens to my QuickBooks Online data after I cancel?

 

If there's anything else you need help with, please let me know by commenting below. I'm always here to answer any questions you may have. Take care.