Skip to main content
February 6, 2021
Question

I want to cancel my account

  • February 6, 2021
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

Adrian_A
February 6, 2021

Hi userdentbustersusa,

 

I'll take it as you want to cancel your QuickBooks Online subscription. Let me guide you how:

 

  1. From the Gear icon, select Account and settings.
  2. Go to the Billing & Subscription tab.
  3. In the QuickBooks section, select Cancel subscription or Cancel online.  If you're canceling a trial, select Cancel trial.
  4. Continue with the on-screen instructions to successfully cancel it.

 

If you want to cancel your QuickBooks Payroll account:

 

  1. Click the Gear icon.
  2. Under YOUR COMPANY, select Account and settings.
  3. Click the Billing & Subscription tab.
  4. Select Cancel on the Payroll section.

 

Afterward, you'll receive an email from us that confirms the cancellation. Then, you can still access the file for a year from the day of cancellation. This way, you'll have the option to download or print the data needed for your taxes.

 

I've also added these references that have information about running payroll reports:

 

 

I'll be around if ever you need help. Keep safe!