Skip to main content
Apr 4, 2020 8:24 PM UTC
Question

I want to change my subscription from a personal Apple ID to a credit card and can’t figure out how. Can someone please explain how to do that?

Original commenter did not share additional details

14 replies

Rubielyn_J
Apr 5, 2020 3:40 AM UTC

Hello there, @slickironmoney.

 

Let me guide you on how to change you're billing subscription from Apple ID to a credit card. 

 

Here's how: 

  1. Click the Gear Icon.
  2. Choose Account and Settings.
  3. Select Billing and Subscription.
  4. At the top portion, you'll see your billing information, next to the Payment Method.
  5. Click Edit, then enter your card information.
  6. Make sure to verify the billing address in QuickBooks Online is the same billing address on the credit card statement.
  7. Hit on Save and Done.

If you need further assistance on how to contact our phone support team, you can reach them through this link: Get help with QuickBooks Online.

 

Don't hesitate to click the Reply button if you need some clarifications. I'd be happy to help you right away. Always keep healthy and safe.

Sep 26, 2020 6:45 PM UTC

There is NO gear icon on their website that is visible so I cannot change my subscription

Sep 26, 2020 7:47 PM UTC

I appreciate you performing the suggested steps provided by my peer above, @tabandolli.

 

I've checked that you've posted the same question twice and my colleague MadelynC has already added an answer. 

 

If you haven't notified with the new response, here's the link: https://quickbooks.intuit.com/learn-support/en-us/account-management/re-unable-to-downgrade-quickbooks-online-subscription/01/673297#M33613.

 

Let me know if you have any other questions. I'll be right here to help!

Jun 28, 2023 6:40 PM UTC

How do.i change