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slickironmoney
April 4, 2020
Question

I want to change my subscription from a personal Apple ID to a credit card and can’t figure out how. Can someone please explain how to do that?

  • April 4, 2020
  • 14 replies
  • 0 views
Original commenter did not share additional details

    14 replies

    Rubielyn_J
    Rubielyn_J
    April 5, 2020

    Hello there, @slickironmoney.

     

    Let me guide you on how to change you're billing subscription from Apple ID to a credit card. 

     

    Here's how: 

    1. Click the Gear Icon.
    2. Choose Account and Settings.
    3. Select Billing and Subscription.
    4. At the top portion, you'll see your billing information, next to the Payment Method.
    5. Click Edit, then enter your card information.
    6. Make sure to verify the billing address in QuickBooks Online is the same billing address on the credit card statement.
    7. Hit on Save and Done.

    If you need further assistance on how to contact our phone support team, you can reach them through this link: Get help with QuickBooks Online.

     

    Don't hesitate to click the Reply button if you need some clarifications. I'd be happy to help you right away. Always keep healthy and safe.

    tabandolli
    September 26, 2020

    There is NO gear icon on their website that is visible so I cannot change my subscription

    GraceC
    September 26, 2020

    I appreciate you performing the suggested steps provided by my peer above, @tabandolli.

     

    I've checked that you've posted the same question twice and my colleague MadelynC has already added an answer. 

     

    If you haven't notified with the new response, here's the link: https://quickbooks.intuit.com/learn-support/en-us/account-management/re-unable-to-downgrade-quickbooks-online-subscription/01/673297#M33613.

     

    Let me know if you have any other questions. I'll be right here to help!

    Duane12345
    June 28, 2023

    How do.i change

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