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D
diles521-gmail-c
October 7, 2022
Question

I want to upgrade my subscription to plus but don't see an option through Google play to do so. Is there a simple way to do this?

  • October 7, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

R
Rasa-LilaM
October 7, 2022

Thank you for visiting the Community today, diles521-gmail-c.


I'm here to make sure you can quickly and easily upgrade your subscription. Let's use a browser to launch QBO and proceed with the task from there.


Here's how:

 

  1. Open your QuickBooks Online (QBO) account in a browser and log in as the administrator.
  2. Navigate to the Gear icon in the upper right corner of your company and select Account and settings under Your Company.
  3. This action will open the Account and Settings page.
  4. To see more information, navigate to the Billing & Subscription menu on the left panel.
  5. Tap the Upgrade your plan link in the QuickBooks tile to see a list of available plans.
  6. Follow the on-screen steps to complete the process.


For more details, check out the following article: Upgrade or downgrade QBO. It includes instructions on how to switch back to your previous subscription.


You can also save the Manage billing, payment, and subscription info in QuickBooks Online guide to your browser for future reference. It covers topics such as changing your subscription, updating your card on file, and viewing your billing history.


Keep me posted if you have additional questions about account management or other QuickBooks-related concerns. I'll be delighted to assist further. Enjoy the rest of the day.

D
diles521-gmail-cAuthor
October 7, 2022

Thank you for your reply. When I signed up for QB it was originally through the Google play app and when I follow the instructions you've laid out I am told to manage my subscription through the Google play app. I don't see how to upgrade when I try to do so through the Google play app subscription manager. 

MariaSoledadG
MariaSoledadG
October 7, 2022

Let me provide some information about upgrading QuickBooks so you'll know what's the next step, diles521.

 

QuickBooks Online (QBO) can be purchased in two ways. That is through Intuit and billing partners like Google Play or the Apple Store. Since both have different billing options, that's the main reason why you're told to manage your subscription through the Google Play app since from the very start you purchased it from there. You'll want to reach out to Google Help and inform them that you want to upgrade to the Plus version. 

 

In addition, once you're able to successfully upgrade, QuickBooks Online Plus gives you the functionality of Simple Start and Essentials with the added ability to track inventory and profitability by the project. Here are some of the frequently asked questions that you should know with this version: QuickBooks Online Plus.

 

Let me know if you have further questions about QuickBooks. I'll just be one post away if you need help.

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