I would like to cancel my online QB accounts

I don't want to see you go, but I want this cancellation process to go easy for you, @kim-mazzei.

You can cancel your QBO account in the Accounts and Settings page. I'll show you how.

1. Go to the Gear icon and choose Account and Settings.
2. Select Billing and subscription.
3. Go to the QuickBooks section and click Cancel.
   
   
4. Choose Continue to cancel, then click the Continue to cancel button in case it appears on the screen.
5. Go through the steps that follow.
6. Click Submit and cancel subscription.
7. Click Got it.
   
   

Once done, you'll get an email confirmation for the cancellation of your online subscription. Also, QBO will hold on to your data up to one year. I'd suggest saving all of your QuickBooks Online (QBO) data by exporting the information so it can be saved, stored, and transferred digitally if needed. You can also pick up where you left off if you decide to come back. To resubscribe, feel free to check out this article: How to reactivate QuickBooks Online. 

To give you more insights about canceling QuickBooks account, please visit these links:

• Cancel your QuickBooks Online subscription
• What happens to my QBO data after I cancel

Stay in touch with us if you have any other questions or concerns. The Community is just a post away.