Skip to main content
December 2, 2023
Question

I would like to reactivate my account

  • December 2, 2023
  • 1 reply
  • 0 views
Reactivate my account

1 reply

December 2, 2023

Thanks for raising your concern here in the Community, @cshamburger2018-

 

I'll point the way and ensure we'll reactivate your account in QuickBooks Online (QBO). Please note that following the cancellation date, we keep your company data for 356 days. Your data will still be accessible once you decide to subscribe again during that period. 

 

You'll be asked to resubscribe or reactivate your account after logging into your QBO account. Here's how:

 

  1. Log in to your QuickBooks Online company.
  2. Click the Gear icon at the top.
  3. Under Your Company, choose Account and Settings.
  4. Select Billing & Subscription, then Resubscribe, and enter the updated billing information.
  5. Click Subscribe.
     

You can see answers to frequently asked questions about account suspension through this link: Get help with your suspended subscription.

 

If the issue persists, it would be best to contact our customer service team so they can evaluate your account and reactivate it on your behalf. 

 

Moreover, I'll share an article for the troubleshooting options if you're having trouble accessing your QBO account: Recover your Intuit Account if you can’t sign in.

 

If you need more help with reactivating your account, let me know and I'll throw in a guide or two. Have a nice stay and stay safe!