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October 22, 2024
Question

If an oversea user, how to complete the company profile for the area of state, zip code, tel no. ?

  • October 22, 2024
  • 1 reply
  • 0 views
because i'm a user of hong kong, so can not choose the right code for the area of state, zip code!

1 reply

October 22, 2024

Hello, Jenny. Thank you for choosing QuickBooks Online. Navigating system settings while operating in different countries can be challenging, especially when some fields do not match your location. I'm committed to helping you find the best solution, so you're not alone. 

Before anything else, can you please let me know which region of QuickBooks you're using? Do you have a US account and are trying to complete your profile information?
 

If you have a US account, you must provide your US address. Please know we cannot add an international address for companies subscribed to this version of QuickBooks Online.

Here's a helpful article as a guide on how to update your company information: Change your business name, contact info, or EIN.

If you want to set up a company with an international address, you may consider subscribing to the global version of QuickBooks Online that matches your location.





For future reference, I'm adding these Global articles to help manage setting up your account: 
 

 

Your situation matters to us. I hope this explanation helps clarify your concerns and gives you a solid foundation for moving forward. If there's anything specific you’d like to discuss further, please feel free to ask by clicking the Reply button below.