If I log into my account it is missing almost all my transactions and is incomplete. What am I paying for?

Good day, @press4music.

I understand how it can be frustrating to sign up for a service and have it not work the way you think it should be. Let me help you get through with this.

It could be that your bank account was accidentally hidden in your QuickBooks Self-Employed (QBSE) account. This can be the reason why your transactions aren't showing in the Transactions menu.

To check, let's follow these steps to verify the issue.

1. Go to the Settings and select Bank accounts.
2. Under the SHOW ACCOUNT column, make sure that your bank account is turned ON.

If it's already turned on and transactions weren't there, I'd recommend reaching out to customer support. They have the tools that can check your account and trace the cause of the issue. 
 

Additionally, you can check out our general guide for self-employed individuals, and independent contractors to help you in preparing your annual taxes: QuickBooks Self-Employed annual tax guide.

The Community always has your back, so please let me know if you have any other questions. I'll be more than happy to help. Keep safe.