If your issue isn't resolved by the time they close they will just end chat and not say anything. Extremely rude.

This isn't the kind of impression that I'd like you to have, integratedglassc.

I'll take note of your experience with our chat support so we can submit proper feedback to the Management Team. We'd like to have this opportunity to help you in a more timely and efficient manner in the future. That said, I want to make it up to you by making sure you get the help you need with your concern.

Can you provide additional details about the issue you've encountered in QuickBooks Online? This way, the Community Team and other users will be able to help you out. 

Although, you can also connect with us again through the Help icon. This time, you'll want to schedule a callback so our representative can contact you at your convenience. Here's how:

1. Go to the Help icon.
2. Select Talk to a human.
3. Enter "Talk to a human" again in the search bar.
4. Choose I still need a human, then click Contact us.
5. Select Get a callback.

Lastly, if you need some resources in dealing with your other tasks or answers to frequently asked questions, you can always visit our Help Article page.

Feel welcome to visit us again here with any questions or concerns you may have. We've got you covered.