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September 7, 2022
Question

In Bank Deposits, I frequently have Rcv'd From clear when moving to next line. On Expenses this is now happening on Product/Services. Anyone know why and have a fix?

  • September 7, 2022
  • 1 reply
  • 0 views
These are existing clients and products/services.  With Deposits I can save the deposit and reopen it.  The field will be blank, but I can click and see the name.  Not super helpful.   On expenses, it won't save the transaction because the field is blank error stops it.   I have found no way to get an existing transaction to start showing the information.  I have to delete it and start over.  Sometimes I have to log out and back in to get it to start working correctly.   I'm using QBO Advanced.   Has anyone else experienced this and now how I can make it stop?

1 reply

September 7, 2022

Hi there, @jill84.

 

Before we proceed, can you tell me more about the error you receive when trying to save the transaction on the expenses? You can also attach a screenshot. This way, I'll be able to provide you with a suitable resolution to your concern.
 

Feel free to get back to me anytime, @jill84. I'm determined to help you get through this so you can proceed to complete your tasks in QuickBooks.