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rpllc1
Feb 16, 2021 9:05 AM UTC
Question

In transaction report, there is difference in Name in Name Column

In Transaction Report of Expense-Water Utilities, the name of vendor is "Town of Cary", but in Split column it reflects incorrect name i.e. "ACE USA" or "Legacy Plumbing"

1 reply

GlinetteC
Feb 16, 2021 9:54 AM UTC

Thanks for reaching out to us, rpllc1.

 

I suggest contacting our Phone Support Team to have this better checked. They pull up your specific account in a private 1-on-1 setting and determine the reason why the vendor's name is incorrect. Here's how to contact them:

 

  1. Click the Help icon, then the Contact Us button.
  2. Type "split column reflects incorrect name" in the What can we help you with box.
  3. Proceed with the Let's talk button.
  4. Select either Start messaging or Get a call button.

As always, the Community is always here to help.

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