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Sep 17, 2024 10:30 PM UTC

I appreciate your troubleshooting efforts, Bill. I'll ensure you reach the appropriate support to sort this out.


It seems that you've posted the same inquiry twice, and I can see that you've already performed browser troubleshooting steps and resending the invitation twice. As the issue persists, I recommend contacting our Support team. They have the necessary tools and expertise to conduct a more in-depth investigation into this matter.

 

Here's how:

  1. Go to the Help icon.
  2. Click the Search tab, then Contact us.
  3. Choose Ask about something else, then provide a brief description of your concern.
  4. Select how would you like to connect with us.

 

Furthermore, I'll be leaving this article to help you handle clients inside the program: Manage clients in QuickBooks Online Accountant.

 

If you have any further questions about inviting an accountant, please feel free to comment below. We'll keep this thread open and keep an eye out for your reply.