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Dec 13, 2022 2:14 PM UTC
Question

Is anyone else having an issue exporting reports to Excel? All my data = $0.00 in Excel, but accurate in PDF. I recently upgraded to Windows 11? ( ex: P&L, Bal Sheet.)

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1 reply

Dec 13, 2022 3:22 PM UTC

Hello there, @JanetV. Thanks for reaching out to the Community.

I understand how convenient it is to export reports to Excel. To further look into your account in a  safe environment, I'd recommend reaching out to our QuickBooks Online Support Team. They have tools for a screen-sharing session to investigate this matter for you.

To contact support, here's how:
 

  1. Sign in to your QuickBooks Online, then click the Help (?) icon.
  2. Choose either tab to get started: Assistant or Talk to human.
  3. Select Contact Us.
  4. Click Start a chat with a support expert or Get a callback from next available expert.


You may click this link for detailed information if you need to import data to QuickBooks Online: Common questions about importing data to QuickBooks Online.

Keep me posted if you have further concerns about importing or exporting reports to QuickBooks Online. Just click the Reply button below. Stay safe, JanetV