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February 21, 2020
Question

Is anyone else having issues connecting to Bank of America? I have been trying for 4 days it keeps failing saying try in a couple of hours. I can login to BoA website

  • February 21, 2020
  • 1 reply
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Original commenter did not share additional details

1 reply

February 22, 2020

We have a reported issue about this, kjohle.

 

This has been raised to our banking engineers, where customers are facing issues connecting the Bank of America in QuickBooks. Our engineers are currently researching to understand why it happens.

 

I would recommend contacting our specialist to add you as one of the affected users. You'll receive an email once updates available. Here's how to contact them:

 

  1. Click Help at the upper-right corner.
  2. Tap the Contact Us button below.
  3. Enter Can't connect Amex account inside the What can we help you with? box. Once done, you're good to click the Let's talk button.
  4. You can either select Get a callback or Call us.

 

I'll be around if you need other help in QuickBooks.