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April 3, 2024
Question

Is anyone else noticing a difference in Qbooks, starting 2/20/24, where UHC payments received by bank and auto posted by Qbooks, are reporting as Vendor payments??

  • April 3, 2024
  • 1 reply
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Started posting this way on 02/20/24 with description United HealthcareHCCLAIMPMT.

1 reply

April 3, 2024

Thank you for posting here in the QuickBooks Community, @paular2. Let me go ahead and assist you with your UHC payments.

 

I'd like to know if you're referring to invoice payments. QuickBooks Online will auto-post the transactions when taking and processing QB payments. I suggest contacting the payment support team to find out why the payment was recorded as a vendor's payment.

 

Your bank controls how the transactions are sent and received by QuickBooks Online. To isolate the issue, you can sign in to your bank website and check if the transactions are correctly showing. 

 

If the transactions are correct, if you're referring to bank feeds For Review tab. You can exclude the downloaded transactions in QBO and manually upload the correct ones. 

 

You can also contact your bank representative to inquire about any changes regarding their integration with QBO. 

 

Let me share these articles to assist you in managing your payments in QBO: 

 

 

If you have any concerns about your UCH payments, please feel free to reply to this thread or create a new post. Have a great day and take care!