Go to our Sign-in help page.
Enter your phone number, email address, or user ID for the account.
If you entered a phone number or email, Intuit will send you a text/email with a verification code. In the event you enter a user ID, choose which method you'd prefer.
Enter your verification code, or follow the instructions in your message. Intuit may ask you for a little more information to confirm it's really you.
When prompted, reset the password, or you can select Skip.

After signing in to your account, you can change its email address, phone number, or password if necessary. If you haven't already, I'd recommend adding a phone number so you can receive verification codes from us for future sign-in attempts.

If you've lost access to the phone number and/or email address on file, you can use our account recovery form.

In the event your login credentials are correct, but there's a different issue occurring, you can try performing our recommended browser/system troubleshooting.

Please don't hesitate to send a reply if there's any additional questions. Have a lovely Monday!

C

CindyL9311

It's Quickbooks issue not ours. The message we are all getting is: "There's an issue on our end. We're on it."

D

DawnRanae

I am having the same problem and cannot log in to Intuit. The message says "This page isn't working. If the problem continues, please contact the site owner. HTTP Error 429

W

WildcatRoaming

For what it's worth I'm having this same issue with Quickbooks Online and it seems to be caused by a recent change in the "modern design" of the web app's login/auth page and may have something to do with a failure to check or send out MFA codes via SMS messages because that also failed.

I'm on MacOS Sonoma and using Firefox and Waterfox when encountering this error. I've tried turning off all content-blockers but it's still not working.

My advice to anyone who gets this web browser error 'Something's not right. Try Again.' is use a different browser. I'm on Safari now and it works. This is a bit frustrating Intuit lists Firefox as a supported browser and it clearly does not work.

L

ljs9518

anyone having trouble logging into their intuit account from quickbooks??

R

rvrfrf

Thanks for getting involved with this thread, ljs9518.

To verify my understanding, are you seeing any error messages when trying to sign in to your Intuit Account from QuickBooks?

I'd initially recommend trying some of the solutions covered in our Recover your Intuit Account if you can’t sign in article. This covers how to sign in if you've lost or forgotten the user ID or password, or recover an account if you can't get a verification code.

You can also try troubleshooting your browser. Sometimes webpages can encounter issues due to temporary internet files. You may need to clear their browser's cached data. Also make sure you meet each of the platform's system requirements.

If you're still unable to sign in after troubleshooting, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

Be sure to review their support hours so you'll know when agents are available.

Please don't hesitate to send a reply if there's any additional questions. Have a wonderful Tuesday!

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