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September 1, 2021
Question

Is anyone with Quickbooks online having a problem accessing reports? I click on the Reports link and there is nothing there.

  • September 1, 2021
  • 1 reply
  • 0 views
I can't access reports on Quickbooks online, the little arrow is no longer to the right of "Reports"

1 reply

September 1, 2021

Let’s resolve the issue that you’ve encountered when running reports, JoMichal.

 

You can perform the browser troubleshooting steps. This is to check if it's a data-related issue. All you need to do is to clear the cache after using an incognito browser.

 

Here are the shortcut keys to open a private browser:

  • Press Ctrl Shift (Google Chrome)
  • Ctrl Shift (Firefox)
  • Control Option (Safari)

If you're able to view your reports, you can go back to your regular browser and clear your cache, If not, try using another supported and up-to-date browser.

 

Please refer to this article to see steps on how you can email, export, and print reports in QuickBooks Online: Run reports in QuickBooks Online.

 

You can always count on me if you need anything else with accessing your reports. I'm always here to help you out. You have a good one.