Is it possible to create a QBO company backup file and save that file to a local disc drive?

There's no direct method to save a backup copy of your QBO file to a local disk drive within the system, @robert169. However, you can export your company data and reports to Excel and then save them to a local disk drive. Let’s explore these backup queries thoroughly and address the Google Drive crashes you’re experiencing.

As QBO is a cloud-based accounting software, it primarily utilizes Google Drive as the default backup storage option for your company files. However, QBO provides the capability to export your company reports and data into Excel format. After exporting, these files can then be easily saved onto a local disk drive, offering an alternative backup solution that ensures your data remains accessible and secure.

To begin with, here's how to export your data and reports:

1. Sign in to your QBO account.
2. Go to the Settings icon and select Export data.
   
   
   
   
3. Select the preferred date range and toggle all reports and lists to export.
4. Once done, click Export to Excel.
5. You can now open the file through Excel and save it to your local disc drive.

On the other hand, since you're experiencing crashes when saving a backup file through Google Drive, I suggest connecting with our live support team for immediate assistance. They have the technical tools and resources to investigate this further and get you a quick resolution.

Here's how to contact them within the software:

1. Sign in to your QBO account.
2. Click the Help (?) icon.
3. Select the Search tab, then enter Contact Us.
4. Click on the Contact Us button once it appears.
5. Select a topic and choose how to contact our support team:

• Via Callback, where they save you a spot and call you back
• Via Chat, to start a chatting session with our support

Please note the support hours of the live support team by visiting this article: Get help with QuickBooks products and services.

After successfully backing up your company file, you can utilize the backup to retrieve your data as it was on a specific date and time. For detailed instructions on how to perform this restoration, please follow the Restore your data from a backup section within this article: Back up and restore your QuickBooks Online Advanced Company.

Implementing alternative steps to secure a backup copy of your company data is essential for ensuring the safety of your valuable financial information. Always know that you can return to this forum for any other questions you may have. I'll be here to provide prompt service.