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-oldbackconstruc
March 6, 2023
Question

Is it possible to restore a suspended account ?

  • March 6, 2023
  • 1 reply
  • 0 views
I had an account my payments and everything was set up. Business was slow so i stop paying the monthly subscription it now says the account is suspended and payment account is closed

1 reply

Fiat Lux - ASIA
Fiat Lux - ASIA
March 6, 2023

You can resubscribe you canceled account within 1 year. 

G
GlinetteC
March 6, 2023

Yes, -oldbackconstruc. We'd love to have you back. I'm here to help you restore your account.

 

You can always reactivate it and continue where you left off. I'll walk you through the steps of reactivating an account. To resubscribe, you'll have to use the same payment method and billing frequency as you did with your previous subscription. Here's how:

 

  1. Login to your QuickBooks Online company.
  2. Go to Settings and select Account and settings.
  3. Choose the Billing and subscription tab.
  4. Click Resubscribe, then enter the updated billing information.
  5. Tap Subscribe.

Check this article to know more about your data and charges after resubscribing: Reactivate QuickBooks Online FAQs.

 

I'm also adding this link to learn about managing your QBO subscription, whether you need to update the card on file, change your subscription, or view your billing history: Manage billing, payment, and subscription info.

 

If you require further assistance with the subscription, please leave a comment below. I'm always available to help.

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