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April 9, 2022
Question

Is it possible to switch my subscription to another email address?

  • April 9, 2022
  • 1 reply
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Original commenter did not share additional details

1 reply

Fiat Lux - ASIA
April 9, 2022

Which plan do you have? QBO Simple Start or else?

April 9, 2022

Yes, just the minimum 

JessT
April 9, 2022

Hi albertov050_2014,

 

Hope you had a great day! I'll share information about changing your email.

 

Yes, it is possible, but changing your email address means changing the email of your Intuit account. Therefore, if you have other subscriptions, such as payroll, another QBO company, or anything under your Intuit account will use that new email. Check this out: Reset or change your login information for QuickBooks Online, QuickBooks Online Accountant, and QuickBooks Self-Employed. You'll want the From QuickBooks Online section.

 

On the other hand, if you want to transfer your existing QBO to another account with that other email, you'll want to get in touch with our Support team.

 

  1. Click on Help.
  2. Choose the Search tab and click Contact Us.
  3. Paste your question in the What can we help you with? box and click Continue.
  4. Choose Chat or Callback.

 

Here are the support's schedules according to plan:

 

  • Plus, Essentials, Simple Start: M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT
  • Advanced: any time, any day

 

I'm just right here if you need anything else. Take care and have a good weekend!