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November 6, 2023
Question

Is it true that online back-up and restore can only connect to one admin account? How do people build redundancy in this system? Thank you.

  • November 6, 2023
  • 1 reply
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1 reply

Candice C
November 6, 2023

Good evening, @miriam-aylward-t

 

I appreciate you coming here with your question about an online back-up and restore for your QuickBooks Online account. 

 

To clarify, can you provide some additional details about your question with only connecting to one admin account? 

 

In the meantime, I recommend reviewing this guide about online back-ups and restoring your data

 

I'll be waiting for your response! 

November 8, 2023

Thanks, Candace! We have multiple admins for our company. However, only one admin can view the digital backups which means if that person leaves we won't have access to them. I'm hoping there is a way that multiple admins can access the company backups, or at least have their own.

November 8, 2023

@miriam-aylward-t 

You can use a 3rd party backup restore app.

https://partnerwithus.rewind.com/quickbooks