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August 4, 2024
Question

Is there a way to bypass email verification?

  • August 4, 2024
  • 1 reply
  • 0 views
I cannot verify my email address.  We've contacted our email host and Intuit but they have not been able to figure out why a verification email either isn't being sent or isn't being received, so I have no way to verify my email address.  The TransactionPro app won't work without this verification.  Is there any way to bypass or override this?

1 reply

August 4, 2024

Hello there, SBH14. Thanks for sharing the details of your concern about the verification. I'm here to assist you in troubleshooting this one.

 

If you're referring to the verification to log in to QuickBooks Online, you can choose if it's email or phone number.

 

Since you're unable to receive a verification code on your email, you can add the *.intuit.com domain to your ad blocker's allow list, or disable your ad blocker specifically for the *.intuit.com domain. To help you with the process, you can reach out to your local IT support.

 

Please know that if QuickBooks Online is unable to establish a high level of trust based on specific factors, you may be prompted to confirm your identity to ensure that you are the authorized user accessing the account. Additionally, if you are confident that you're using a trusted device, you may still be asked to verify your identity based on external factors, such as an ad blocker.

 

Lastly, you may refer to this article to check on how Intuit keeps your account secure and how we protect your financial information: Privacy and security in QuickBooks.

 

Please know that you're always welcome to post a reply in this thread if you have any other questions about your QBO account. I'll be here ready to assist you.

SBH14Author
August 4, 2024

Thank you.  When signing in to QB, there is an option to email a temporary passcode.  When selected, no email is received from this either.