Is there anyone who has had this happen:I am getting locked out of my clients quickbook files and am unable to reset the password. Quickbooks just shuts down.

Good evening, @gofigure827. 

There could be a couple of reasons why this behavior is happening, so I'd like to do some troubleshooting to isolate the issue.

Let's figure out if it's your company file or the QuickBooks program causing the issue:

1. Open the Windows Start menu.
2. Type “File Explorer” into the search and open File Explorer.
3. Search and find the QuickBooks.exe file. It’s usually in your QuickBooks folder.
4. Hold down CTRL on your keyboard and double-click QuickBooks.exe. Don’t let go of CTRL until QuickBooks opens.

If the issue persists, then we can try running a repair. Here's how:

1. Run the Install Diagnostic from the QuickBooks Tools Hub.
2. Run a repair of your installation files.
3. Clean install QuickBooks Desktop.

Try opening the file again. Let me know how this goes for you! If you receive any error messages during the process, you can take a screenshot or let me know the details. This will help me get a better understanding of what's happening. I'll be on standby waiting for your response.