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March 17, 2024
Question

Items not saving when editing accounts?

  • March 17, 2024
  • 1 reply
  • 0 views

Can someone help me understand why I cannot edit posts from one account to a subaccount? I open the post, change the account, save and close, and it reverts back to original account. I do it again and again. I try closing out of the account and going back in, and 8 times out of 10 it is still incorrect. I have wasted an hour trying to move 10 posts into other accounts? HELP!

1 reply

March 17, 2024

Hi there, Laura.

 

I appreciate you for posting here in the Community. I want to ensure that I can provide the resolution you need about being able to edit posts from one account to a subaccount. In this case, I'd like to ask what exact account are you referring.

 

You may attach screenshots so we can get a clearer picture of your current situation and supply the needed assistance to resolve this.

 

Feel free to visit us anytime here in the Community space if you have any follow-up concerns. I'll be happy to assist.