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February 20, 2021
Question

Just paid for quick books for a single user and was creating a free trial, now when i log in, I'm seeing the business name there any way to delete one and keep my trial

  • February 20, 2021
  • 1 reply
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1 reply

MaryLandT
February 20, 2021

I'm here to help manage your subscription, userbmooremasterdesi.

 

You'll see all QuickBooks Online account you've created when you're using one email and user ID. And, we're unable to delete it when you sign in to your account.

 

Check out this link for additional information: Create or add another company file to QuickBooks Online

 

If you want to delete it, you need to cancel the other subscription. Then, we'll keep the account for a year so you can go back and access your data. After one year, we'll delete your account.

 

To cancel the account:

 

  1. Sign in to QuickBooks Online as an admin user.
  2. Select Settings ⚙, then Account and settings.
  3. Go to the Billing & Subscription tab.
  4. In the QuickBooks section, select Cancel subscription or Cancel online. If you're canceling a trial, select Cancel trial.
  5. Follow the onscreen steps.

Learn more about this through this link: Cancel your QuickBooks Online subscription or trial.

 

Stay in touch with me if there's anything else you need by commenting below. I'm always around to help you.