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February 5, 2023
Question

Migrate from QB Desktop Pro Plus 2022 to Online when Desktop subscription is expired

  • February 5, 2023
  • 2 replies
  • 0 views

Hopefully this isn't a repeat post as my internet cut out when I tried to post originally!

 

I am trying to convert from QB Desktop Pro Plus 2022 to Online; I originally assumed this was done similar to updating Desktop versions by moving the company file around. I learned from the FAQ that the migration is actually done by logging into the Desktop version, and there is a migration/import to Online within the Desktop software.

 

My problem lies in that my Desktop subscription has recently expired, and I am no longer able to login to Desktop at all - every time I try to log in, it brings up a prompt box of "QuickBooks Subscription has lapsed", and I have no access to any of my companies. Is there a way to import my company file from desktop to online without being able to login to desktop? The desktop renewal is >$500, and I no longer need as I have already subscribed over to Online...

Thank you

2 replies

Fiat Lux - ASIA
February 5, 2023
February 6, 2023

Hi there, pretzelwagon.

 

I see that this was a duplicate post and my colleague already provided an answer. Here's a link for more details: https://quickbooks.intuit.com/learn-support/en-us/account-management/migrating-quickbooks-desktop-pro-to-online-when-desktop/00/1208472

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