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August 9, 2023
Question

Mobile app data not populating.

  • August 9, 2023
  • 1 reply
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1 reply

August 9, 2023

I have the fixes you need in populating your data in QuickBooks Online (QBO), cp5585.

 

There are specific steps we can take to use the application to get rid of these typical issues. In order to refresh your application and get rid of typical faults that could result in the above-mentioned problems, we can start by cleaning the app data of your application.

 

To start, please ensure you're connected to the internet then perform the steps below:

 

For iOS:

 

  1. Tap the Menu ☰ and click the Help & Feedback.
  2. Click the Refresh Data.
  3. To confirm, click Refresh.

 

For Android:

 

  1. Select the Menu at the top right and tap More Options.
  2. Go to the Settings.
  3. Then select Refresh Data and choose Yes.

 

On the other hand, please see this article to know what features are available in QuickBooks mobile app: Compare mobile app features.

 

I'm looking forward to hearing from you. Get back to me if any additional questions about company data that may arise. Have a good one.